Sure, Just send a message to support@customjersey.vip and we'll have an answer for you within 12 hours.

We welcome orders by email. You can send your order list to support@customjersey.vip

ou can change or cancel your order at any time before it enters the shipping process.

Please contact a customer service online chat or send email to support@customjersey.vip as soon as possible if you would like to change or cancel your order.

If you do not receive a response from us by email to confirm the order change, we probably have not made the changes.

We cannot change, cancel, or correct your order in any way after it has entered our shipping process.

Please contact us if your order does not arrive as expected.

The item might lost on the shipping way.

we will reship new package for free.

We welcome team and corporate orders and are pleased to be able to offer volume discounts.

We realize that your uniforms speak volumes about your team, which is why your on-field image is our primary concern.

Together with our professional staff of artists, your representative will work with you to create the exact personality and look for your team.

Whether you choose from our collection of house logos, or create your own masterpiece, we will work with you to ensure your team looks as good as they can be.

We welcome corporate orders and are pleased to be able to offer volume discounts on our jersey price.

Please contact us by email at support@customjersey.vip

We do not function as a wholesale distributor for any of the items we sell. 

Delivery to most physical addresses occurs within 5 to 25 business days.

The following in-house processing procedures will postpone the shipping of your order: customizations, back-order, and special-order.

Your entire order shipping will follow how many shirts in your order,

Usually every shipping less than 15 shirts or 3kg,over 15 shirts or 3kg we will add one more shipping.

We ship offer Hong Kong Post, EMS or USPS standrad shipping,and you can pay FedEx or DHL express shipping to expedite your package.

DHL or FedEx shipping does not carry to box addresses, so you must provide a physical address for delivery.

All countries regulate the quantities and varieties of items that can be imported. Sports apparel is not generally considered a restricted item, but please check with your local customs agency before ordering.

We do not charge tax when you check out, but your local customs officials will assess taxes before allowing the item to enter your country. The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery. You are responsible for all customs fees, including duties, taxes, brokerage fees, and any other fees assessed at the border before delivery.

Please contact us before returning an item for an estimate of your return shipping charges.

Please accept our apologies if your order was not processed correctly. Just contact us, and we will do our best to correct your order as efficiently as possible. We can usually reship a new jersey for free.

1. Many details on the shirts and shorts are Hot-Transfer printed. We suggest you should wash them by hand because machine washing will damage the printing. If you use a machine to wash, please turn the jerseys inside out.

2. Please do not scrub the printed or stamped area too hard, and avoid exposing the jerseys to the sun for too long. When you are not wearing the jersey, please hang it up.

*Don't put jerseys in the dryer. Turn them inside out and hang them dry.

3.If the printing starts to peel off, please lay the jersey flat, cover the letters & numbers with clean, non-stick plastic paper or a stencil, and iron it at 150°C for 7-8 seconds. If this does not work, please iron it again.

Attention: Please do not iron the printing directly.